Hotel Royal Singapore is a 4-Star smoke-free hotel in Singapore with 362 well-appointed guest rooms and suites.
We are strategically located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore.
Guests who stay in the 362 luxurious guest rooms and suites of the hotel will experience a sense of ‘Every Room A Home’ due to the comfortable decor of beige curtains, bedspreads, and modernly colored wallpaper. Our rooms are highly regarded for their generous size in Singapore.
For guests' convenience & entertainment, Wi-Fi access is available, and also additional satellite and cable TV channels linked to all guest rooms & suites, apart from the hotel's present 24 hours in-house movie channels.
The hotel’s 24 hours Trishaw Coffeehouse offers mouth-watering local delicacies and irresistible desserts. Room service is also available 24 hours. Happy Joy Chinese Restaurant and Hatsu Japanese Restaurant offer daily lunch and dinner and are fabulous places to dine in comfort.
Various seminar packages are available and the conference & seminar rooms are well equipped to cater both large and small groups, be it meetings/ seminars or just fun-going parties.
There is an in-house gym for the health-conscious and also a self-service launderette & ironing room for guests who prefers to do their own laundry whilst staying in the hotel.
Please come by to Hotel Royal and experience the Traditional Royal Service that we offer.
Vision
Every Room A Home
Mission
It is by working All together, our Honour to serve you in every Opportunity because every Moment of truth with you counts for us to live up to your expectation.
Quality Policy
To strive for continual improvement in our service delivery processes to meet customer & regulatory requirements through effective implementation of our Quality Management System that aims to enhance our organizational capabilities for customer satisfaction.
ISO 9000
ISO 9001:2000 specifies requirements for a quality management system for any organization that needs to demonstrate its ability to consistently provide products and services that meet customer and applicable regulatory requirements and aims to enhance customer satisfaction.
Compliance with ISO 9001 demonstrates our organization take quality and customer satisfaction seriously. Our organization was awarded ISO 9002:1994 in year 1997. We have converted to ISO 9001 in year 2002.
Hotel Security Award
The National Crime Prevention Council (NCPC) of Singapore is a non-profit organisation committed to promoting public awareness of and concern about crime and to propagate the concept of self-help in crime prevention.
Since its inception in 1981, the Council had actively engaged the public through the organisation of crime prevention activities. Working closely with the Public Affairs Department of the Singapore Police Force, the Council holds the annual festive seasons crime prevention campaigns; as well as regular exhibitions, seminars, workshops and talks on crime prevention.
Hotel Royal has been working in close association with the National Crime Prevention Council and has been awarded several gold awards over the past years since 1997 for excellent security practices.
Arts Supporter Award
Established in September 1991, the National Arts Council (NAC) is a statutory board under the Ministry of Information, Communications and the Arts of Singapore. Their mission is to nurture the arts and make it an integral part of life in Singapore.
Awards are presented yearly to artists for artistic excellence and to patrons for contributing to the promotion and development of the arts in Singapore.
Hotel Royal has been a strong supporter for the Arts and has been awarded for Arts Supporter Award in 2004.
