owner of laura buick gmc owner of laura buick gmc

International Association of Better Business Bureaus. Service Manager. Called and asked to bring in-inspected and advised that over 3000.00 worth of work needed. I wasn't calling about the truck issue was calling about the coverage and I was getting work done at **** ***** ***** and they also reassure me the coverage doesn't not match for diesel work only gas powered. Your job seeking activity is only visible to you. Only 577.00 covered by extended warranty. Dont see how this is normal when is impossible to avoid the salt in the winter months in Missouri. We're just a low-pressure place to buy, we had a lot of inventory and we had a lot of great incentives.. {{start_at_rate}} {{format_dollars}} {{start_price}} {{format_cents}} {{term}}, {{promotional_format_dollars}}{{promotional_price}}{{promotional_format_cents}} {{term}}, 4 killed, 4 critically injured in crash at South Grand Boulevard and Forest Park Avenue, Parents push back on allegations against St. Louis transgender center. They were supposed to fix a place on the car, but they went back on their word there. laura buick gmc inc. laura buick gmc inc. laura buick-gmc. Join to connect Laura Buick-GMC, INC. Report this profile Experience . Laura Buick GMC lists hours for the sales, service, and parts departments. To clarify, your wheels would be covered under the road hazard portion of the warranty (bent from a pothole as just one example). Dan Parker SALES AT BOMMARITO AUTOMOTIVE GROUP St Charles, MO. You and I have personally spoke on several occasions regarding your concern with the touch-up performed on your vehicle. Waiting for response from **** or *****. We went in and they charge us another $1200. I called dealership and spoke to the sales manager at Laura Buick GMC and he said they do not need to disclose vehicle accident report for unless it was a major accident. Quick response and helped order my Yukon in a timely manner. It is my understanding that this concern was resolved last Friday, April 22, 2022 by our Finance Manager ***** ******. Laura Chevrolet Buick GMC of Sullivan has a customer-first policy, which is why we are the preferred dealer. After reviewing your past year of repair history with our service center, it is apparent that your vehicle has numerous problems that are triggering check engine lights at intermittent times. Last chance! A Laura sticker on the back of a new Buick at the Laura Buick-GMC dealership at 903 N. Bluff Road. ************. Roger . Automatic 557 Continuous 2 Manual 6. Laura Buick GMC is a family owned and operated business with a strong commitment to customer satisfaction. 9 complaints closed in the last 12 months. Show All. Yes 199. Note that complaint text that is displayed might not represent all complaints filed with BBB. Yelp users havent asked any questions yet about Laura Buick GMC. One Owner. We are happy to assist.All the best. I bought a new 2019 Sierra in Oct. on 2019. Laura Buick-GMC Headquarters 903 N Bluff Road Collinsville, Illinois62234 (618) 623-4768 Driving Directions Laura Buick-GMC Summary ABOUT Overview Laura Buick-GMC's headquarters is located in Collinsville, Illinois, USA 62234. Show All. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. But anyways I shouldn't have to keep calling to check up on an answer. Welcome to Bob Brockland Buick GMC in COLUMBIA, IL near St. Louis. Call 618-623-4768 or Email Us anytime! Drivetrain. In addition I went to get an oil change at a major change, and they said that the drain plug is completely stripped so the only way it is coming off is if it breaks off. truck with the options I was looking for on the Laura Buick/GMC website. The warranty you purchased covers a material defect and also covers cosmetic damage caused by potholes or "curb rash" if you have alloy wheels. Located on North Bluff Road, the dealership recently underwent a 23,000-square-foot expansion. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Laura has 9 jobs listed on their profile. So I called and the salesman told me the trucks werent available they were presold waiting on a chip to come in. . There is a well-documented history of trouble codes and misfires in your vehicle's ECM. The other items recommended were not since you did not authorize or pay for the additional repairs needed. This time they told us that they had disconnect out remote start and the mechanic had driven it and the light did not come on. Laura Buick GMC Initial Complaint 12/09/2022 Complaint Type: Guarantee/Warranty Issues Status: Answered I bought a new 2019 Sierra in Oct. on 2019. My mistake. With being able to display more cars on the showroom floor and having attractive prices along with having the inventory to support those sales numbers.. Thank you for brining your concern to our attention. As a matter of policy, BBB does not endorse any product, service or business. The policy covers paintless dent repair, windshield repair, key replacement, and tire and wheel protection. We have a wide-ranging selection of new Chevy Cruze sedans and Silverado trucks for you to buy. More than 10 shiny new cars, SUVs and pick-up trucks can be now be displayed in the modernized chrome-and-glass showroom. Well I didnt end up getting the GMC but instead went with a ram. The warranty repair was approved by warranty company but the wheel company they used said they couldnt repair the rims. I have seen road debris chip paint and bumpers but this isnt anything similar to that type of damage. The information that was provided thus far indicated that you had chrome wheels and that was why the cosmetic claim was being denied. BBB is here to help. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Yelp users havent asked any questions yet about. I feel this warranty they sell is advertised with false information because is says they will cover cosmetic damage to the surface that alters the normal appearance of the wheel but then deny the claim saying its wear and tear. Let me see if there is any possibility that they may goodwill a replacement dashboard. Customer service online and in person were amazing and very friendly. From mild to wild, click here to browse and set yourself out from the rest of the crowd in one of these unique trucks! I have purchased two from Laura Buick and referred family and friends there. It appears that your third party warranty that was sold to you by your lender does not cover all components needed to repair your vehicle. Harry was very helpful. I am sorry to hear you are having issues with your GMC Sierra. Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and used car COLLINSVILLE IL Buick, GMC dealership. The new entrance at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. We combine family values, integrity and character so that our customers are sure to get excellent service and are always treated with the utmost respect. Rolla, Farmington, and Chesterfield, MO Chevrolet, Buick, and GMC customers can visit us to check out our wide inventory of vehicles. Then come to our Buick, GMC and Chevy dealership near Festus, MO, and explore the new Buick inventory! View Laura Bogard's profile on LinkedIn, the world's largest professional community. The cancelation was complete in January. 136. laura buick gmc. So no Im not happy and will not be any time I drive my GMC truck that rattles. The manufacture is well aware that the inferior model car plastic that the dash is made of on a $55,000 truck is not made to last over 3 years or any future maintenance without breaking or cracking and no plan other than change the airbag and leave the dash in pieces and not be responsible. Our goal is to give you a better way to purchase and service your automobile. Come see why we are the #1 Volume Buick GMC. His father will be here. General Motors may cover the paint peeling depending on what is causing the paint to peel in the first place. All questions answered. Laura Buick-GMC dealership at 903 N. Bluff Road. When Glen isn't managing our shop he . I specifically remember asking the salesman for an information packet before I agreed to the warranty and was told he couldnt find one and showed me the laminated card on his desk which contained very minimal i formation but I trusted him. I can be reached directly at ************ ** ********************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. All good for the dealership you made money installing the airbag and know it will cost me around a $2,000 to get a new dash. Glen is also a Licensed Technician which brings a tremendous amount of knowledge for his position as Shop Manager. Dear ****** Thank you for bringing your concern to our attention. . Two years later I take the truck into my local GMC dealer for warranty request due to the clear coat coming off the rims. So idk if they didn't comprehend the what I was saying? Get a quote on any of the new or used vehicles from our stock. They can feel the good vibes, see people hustling and running around. 903 N Bluff Rd Collinsville, IL 62234 We specialize in lifted trucks and superior service. Email Me More info. Owner operator at Bessinger's Automotive . He said the family environment is a nice change from other dealerships. What does this say about GMCs professional grade? This is great. Believe that I have experienced fraud and need help rectifying this issue. When I called the extended warranty company they said the extended warranty was also canceled. Get in touch with us at 618-623-4768 or visit us to test drive this GMC Sierra 1500 today. It's been 2 days a 2min call to *** to double check and a call back is called customer courtesy and if I did this at my job I'd be written up or fired! We analyze millions of used cars daily. Hours & Directions Service Appointment The expert team at Quality Buick GMC is committed to caring for your vehicle for as long as you own it. Stephen Hagopian, of Glen Carbon, looks at the interior of a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership. Sign up for our newsletter to keep reading. BBB Business Profiles are subject to change at any time. Accidents requiring towing is a major accident. Please let me know if I can assist with anything. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. You can find us at 903 N BLUFF RD in COLLINSVILLE, IL 62234-5820, just a short drive away from St. Louis, MO, Belleville, and St. Charles. Please let me know if you have any questions or concerns. Love the truck! We're your number one new car dealership in the Greater St. Louis, MO area. By Jan 4 2023 vehicle was smoking and over heating-inoperable. (And who knows how many more.). Service Manager. Lori Carselowey, GCDF Director Of Career Services at Southwestern College Rose Hill, KS. Owner at Laura Buick-GMC, INC Collinsville, Illinois, United States. Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). We pick the car up and after a week the light came on and the dash bored went crazy light going off and on and the car cutting off. ***** ******General ManagerLaura Buick GMC******************************* The Historic Houses Association is a membership organisation for owners of stately homes and represents the interests of over 1,600 of the UK's leading privately-owned historic houses, castles and gardens, many . I was given the information to get a prorated refunded I feel I should be given a full refund based on misleading information given at the time of the purchase. Scott was very professional and helped as much as he could! Bought a used 2015 GMC Sierra Denali from the business. Plus Im ashamed to face the people that Ive referred to your dealership that also purchased vehicles and pray they dont get a recall or need any kind of repair work Laura Buicks incompetent team does. Twenty-million-dollars in inventory doesn't hurt, he said. We have been family-owned and operated since 1975 and are proud to serve as your COLUMBIA, IL Buick and GMC dealer for 42 years! www.laurabuickgmc.com Laura Buick-GMC is a family owned and operated automotive business with a strong commitment to customer satisfaction. Owner at Laura Buick-GMC, Inc. Collinsville, Illinois, United States. I got extended coverage for my 15 highcountry duramax through the dealership. So its up to the manufacturer to change the outcome of my experience and satisfaction. I have your contact information and will be in touch after the holiday weekend once I have a response. Please reach out to me via phone or email and I am happy to review this matter further in an attempt to cover your repairs. After several calls and having to drive to the dealership to get any answers I've been getting the run around about getting the extended vehicle warranty reinstated. And followed up with everything I called about. Visit the Career Advice Hub to see tips on interviewing and resume writing. Definitely will recommend to friends in the market. You have had your Terrain for over 3 months with no mechanical issues or concerns prior to this. Along with the truck I purchased a paint/interior protection plan. ******* *******Laura Buick GMC. It also states that chrome wheels are not covered by the cosmetic damage portion of the agreement. 1620 E Homer Adams Pkwy Alton, IL 62002. We combine family values, integrity and character so that our customers are sure to get excellent service and are always treated with the utmost respect. 10/31/22 I picked up my vehicle I was charged $2715 for repairs that were either partially done or not done at I was also charged for a water pump that was never replaced. Dan called me and I explained that I was pre Visit us today and see for yourself. As for the drain plug issue; we were able to verify that the plug was not stripped at the time we last serviced your vehicle. Uses inter-personal skills and enthusiasm to engage effectively with stakeholders from across a number of sectors and services to ultimately improve health and wellbeing. It's a collective group of good people and that comes through for the customers, he said. and it was probably the best experience I think I could have had. I believe you live locally and If you are able to bring your truck in, we can work with General Motors to try and have the paint concern covered if it is a factory paint defect. I also purchased an extended warranty on the wheels and tires. When I called they kept saying high millage and just wouldn't find me an answer gas vs Diesels coverage. They were helpful and friendly. Please let me know if you have a specific concern on one of the repairs and we are happy to sit together and walk you through the exact findings along with the repairs performed so you can better understand the work performed. I'm not sure the success rate in doing so, but it is worth asking in the event they approve it. BBB Business Profiles generally cover a three-year reporting period. Rick DeStefane President-CEO-Owner of Reliant Care . The Chevrolet Owner Center is a one-stop, online resource for all your vehicle needs. Now that I have an issue, I have reached out to the dealership for a copy of the warranty benefits and contract. After three week they call us and we paid and receive our car. I canceled a wheel protection warranty on 11-23-2021. Easy, done. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. stated that I needed to be approved through Laura After several conversations with the **** ******* at Laura Buick GMC he said the when he spoke with the warranty company the were denying the claim because they said it was due to possible cleaners or road salt which caused the problem and falls under wear and tear.