Pets are not permitted. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . Youll receive a card indicating the time your item(s) will be ready. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. Guests must use designated walkways throughout the Properties. At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Excessively torn clothing is not permitted. Passholders who have received a refund, will need to purchase a new pass. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. Our operating days and hours vary; please check our Calendar. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. 1. Free parking applies for visits after Gold or Diamond Season Passes are purchased. We strongly recommend this option to expedite your group's entry into the park. Space is limited and reservations are highly recommended. Please contact our office at (888) 428-6789 to change your visit date. But please let us know if you continue to receive this issue at 1-800-Dollywood. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Online Technical Support. Be sure to check the schedule prior to your visit for the most recent updates. Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Call center hours are 9-5 Monday . Pigeon Forge, TN 37863 1 . Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). Social distancing guidelines will limit the capacity of the parks . Please see ourDirectionspage andDestination Mapfor a map of the area. Having some questions about visiting or booking? Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. On every ride there were multiple people standing in line who did not follow the policy. Heres a list of the most-commonly asked questions", "Its a valid question. Please note that changes may occur at any time, based on available public health information. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. The wristbands correspond to the color-coded information displayed on signs at each ride. Please note that changes may occur at any time, based on available public health information. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. Doug Lederman. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. So, it might be a good idea for Dollywood to consider updating their policy to do the same. Track Your Return. We have all-day lockers available for your convenience at the Front Gate for only $15 for the day.We also have Floating Lockers available throughout the park. Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. Published on March 15, 2021. If you continue to have issues, let us know and we'll investigate for you. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Dollywood's Splash CountryYes. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . In response to the COVID-19 . The Robert F. Thomas Chapel was shored up in spots, received a new cedar-shingle roof and had its entrance/exit ramp widened. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. Review tags are currently only available for English language reviews. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. For the safety of our Guests, children must be 13 years old or older to enter without an adult. If it has been 4 or more years, you must purchase a new season pass. Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. In the summer, try for Wednesday or Thursday. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. PIGEON FORGE, Tenn. (WTVF) Dollywood announced it will no longer require reservations for guests to visit its parks. Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. During storms, re-opening will be based on when the weather has moved away from the park. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. Depending on the time of year, some days at Dollywood can be less crowded than others. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Discounts are available when purchasing multiple daily refill mugs. Use designated walkways throughout the park. This program is easy; heres how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait! There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. May 6, 2021. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. We were able to access the theme park today and put together some thoughts on this . By David Angotti - June 15th, 2020. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. Try out our tool below to find the answers to our most common questions quickly. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. With aMy Dollywood Account,you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets plus exclusive discounts and speedy renewal. Otherwise, your groups refund will be adjusted accordingly. Person upgrading used admission ticket must be present to complete transaction. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. Tickets are not required for Dollywood shows (with the exception of special concerts). Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Please see ourGroupssection for more information. Our group reservation number is865-428-9890. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Groups refunds will be given in the same manner that payment was made. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety. Operating hours for the entire season are published as soon as they become available, but are always subject to change. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. We value your safety. We hope it doesn't happen, but prepare just in case your little one gets separated from you. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Please contact us at (888) 428-6789 if you need to cancel your reservation. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. American Express, Visa, Mastercard and Discover. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. You will need your Season Pass ID and the phone number associated with your pass.To purchase a new pass:Go to the Season Passes page on dollywood.com. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Passes may not be eligible for renewal if any of the following are true: If you feel this is in error, you can remove that pass from your account and then re-link it. Park Hours Sign In | Register Search. A valid photo ID is required to be presented at time of all credit card purchases. more. The big home rental sites have different policies. Rain checks MUST be obtained before leaving the park. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". These lockers are a one-time fee of $10 for the day. There were also multiple markings on the floor regarding safe distances. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. Click herefor a complete listing of shows and rides available to TimeSaver users. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. Returns and refunds are a part of doing business online. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. Dollywood is happy to accommodate guests with mobility needs. (except for special events as designated by the Property). One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Standard parking fees apply. (During our Smoky Mountain Christmas celebration, the service begins at 5:30 p.m.). Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. Subscribe to our newsletter, special offers and promotional emails. Weather was great, This is the version of our website addressed to speakers of English in the United States. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Dollywood is making the changes as the Sevier County, Tenn., mask mandate is set to expire on Thursday, accordingto WBIR. You can also view frequently asked questions pages for more answers. There are no refunds for partially used tickets. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. Available on a first-come first-serve basis. Guest should call 1-800-DOLLYWOOD to discuss specific options. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. Located in Showstreet, the facility offers several amenities in a pleasant, climate-controlled environment. Enter the park through designated entrances during operating hours only. If the linked pass is NOT eligible for renewal, the pass will not be selectable on the Link Passes page. More about Returns. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. . Dollywood is proud to offer dozens of shows and entertainment options throughout the season. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. I never saw or heard anyone remind visitors to keep their mask on. You can apply your paid one-day admission toward the price of a season pass. We will contact you through email with return options if your item is recovered. Be sure to follow all rider requirements, including requirements for loose articles. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. With the exception of the Dollywood Express, no on-ride video or pictures are permitted. There are three different levels of TimeSaver H2O. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. From there you can click/tap "View" for your digital ticket pass. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. Unfortunately, due to COVID-19, Dollywood was slow to open this year. . Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. Frequently Asked Questions. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. We do not accept partial payments or deposits. Next week's opening schedule is 10:00 am M, W, F, Sa & Su, 6. After linking, purchasing or renewing your Pass from within your online account is simple! Proof of rabies and Bordetella are required at check in. For less than the price of another day's admission, your group members can enjoy our park all season long! View job description, responsibilities and qualifications. Visit the link below to learn more about our award-winning festivals and events. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. This is the first time that . DO NOT enter into any restricted areas including ride perimeters and designated employee areas. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. Go to the Season Passes page on dollywood.com. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. A ticket, pass, or season pass granting admission to a Property or participation in a Herschend Activity (a Ticket) is a revocable license which may be revoked by Herschend and such Ticket may be revoked or confiscated by Herschend with no refund of any amount paid therefor. Wheeled mobility devices with less than 3 wheels; Segways; devices that cannot maintain stability and balance when stopped, unpowered, or unoccupied, without training wheels or similar modifications; devices powered by any means other than manually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length. The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. . Tickets must be unused and not expired within 90 days of purchase. Guests may not cross any fences, chains, ropes, landscape areas, or other barriers. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Good Question . Over the last 30 season . Top Chinese officials and medical experts had been quietly formulating plans over the preceding weeks to dismantle President Xi Jinping's zero-COVID strategy and gradually reopen the . *Please note: Doggywood can only accommodate dogs. Please visit the Account Overview page. Australian producers and promoters have made significant changes to their box office policies since 2020 . Established in 1986. I get it. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. Airbnb lets its hosts pick from a range of cancellation . Visa, MasterCard, Discover, American Express, organizational checks & cash. We visited during the fall harvest. COVID-19 is a disease that has affected most, if not all, countries in the world. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. This allows you to park your RV in our "Permit Parking" lot. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Joey Buck, park chaplain for 12 years, said Sunday services at the . According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Apologies for the confusion. However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. To determine which rides are suitable for your child, please visit Dollywoods Centralized Measuring station located between the Ride Accessibility Center and Rental Services on Showstreet. Commercial photography, videotaping, and recording of any kind is prohibited. To link a pass: Select the "+Add Pass" option. Latest Updates on Coronavirus Tax Relief Penalty relief for certain 2019 and 2020 returns. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. Excused Murdaugh juror left a dozen eggs in jury room. Airlines currently offering travel flexibility We cannot honor out of state tax exempt forms. Although we do not allow food or drink to be brought into the Park, Dollywood and Dollywood's Splash Country offer a wide variety of delicious foods available at our restaurants and snack vendors. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. Have a safe and enjoyable experience while visiting Dollywood and remember the following: DO NOT enter into any restricted areas including ride perimeters and designated employee areas. Ticket info. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. Any person refusing to comply with security and safety searches will be refused entry to the Property. Guests shall not enter into any restricted areas, ride perimeters, animal enclosures, or designated employee areas. We love to go to DW in October! If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day.