When we arrived at the front door, there was no one to take our car or bags. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. This room was like an icebox box - literally. The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. Our late-night menu of light snacks is designed for unwinding. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Fabulous hotel! OMGWhat a great hotel! JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! There was no staff for the front desk, with one person and 30 people trying to check in. The Essex House is also one of New York's go-to luxury hotels for notable names. Unlock Member Rates! the, Julie S. said: We had the most amazing stay at the Nellie! & Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. Staff was superb, as was the stay. But service there blew me away! Finally our third room was acceptable but we had other problems. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. Also a lie, and I have the confirmation email to prove it. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. The room was the typical tiny NYC size. Meanwhile, service is sorely lacking. Dinner. Mitt Romneyran by on the street outside. We went inside to check in and waited about 30 minutes total for a valet to take our keys. She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. Pre pandemic we traveled extensively. Show More Select Room 4.3 / 5 We will definitely be back! Contact accommodation for availability. The customer service here is exceptional!!! Open for The restaurant was open limited hours with limited food. Lobby and common areas are very nice. The JW Marriott Essex House's premier, SOUTHGATE Bar and Restaurant is named after the iconic hotel's location on the southernmost part of Central Park. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. maytef245, Thank you for taking the time to let us know about your experience while staying with us. When I told the front desk they said a manager would contact me. I would say my expectations are high. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Finally our third room was acceptable but we had other problems. Nothing I can do. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. Breakfast Finally our third room was acceptable but we had other problems. When I travel to NY, occasionally the pricing at the Essex House is within company policy. The buffet was terrible with sub-par quality offerings yet pricey. Pre pandemic we traveled extensively. Nothing I can do. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. Among the most famous is the Macys Thanksgiving Day Parade. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. JW Marriott Essex House New York. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. We were there Memorial Day weekend and mask wearing was still required inside the hotel. It was roomy with plenty of natural light filtering in from the windows. Prices are the average nightly price provided by our partners and may not include all taxes and fees. A place where pursuing your passions is not only welcomed, it's actively encouraged. The menu is mostly American. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. No room services, no fridge in room, not even a tea kettle. The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Stay near iconic Central Park at the JW Marriott Essex House New York. Taxes and fees that are shown are estimates only. Enjoy light fare from our late night menu. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? We hope our outlets will be reopened in time for your next visit. An absolute joke!! Thank you! At $1000/night peak rate, you could at least upgrade the shower. Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. The location couldn't have been more ideal! However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. Which popular attractions are close to JW Marriott Essex House New York? The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . We chose the hotel because it was close to our daughters new apartment. Are there any historical sites close to JW Marriott Essex House New York? Our problem was just . While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. I reserved a park view room. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. Mediterranean seafood by celebrity chef Maria Loi from Greece. We were given a room after a long flight that had been flooded the night before. All the best! As a Life Titanium member with 1,700 Marriott nights, we were upgraded to a very spacious two room suite. There, you're likely to see a mix of business travelers and vacationing families. In hospitality, JW Marriott Team. The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. JW Marriott Essex House New York. Your . A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. Enjoy light fare from our late night menu. Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. Bedroom, JW Marriott Essex House - NYC. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. The only other time I had that experience was at Ritz Carlton Cancun. Nothing I can do. The concierge breakfast buffet amenity for elite members may be about the best in the country. We look forward to your next trip. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Thank you to the team! Was upgraded to a great view of CP so added a point. We went to the front desk they gave us another room. We are open with full services now, I apologize for this experience. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! I expected location and the building itself to be wonderful. Great amenities; great restaurant/bar, and food. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. The only other time I had that experience was at Ritz Carlton Cancun. Nearest Airport: LGA, JFK, EWR. Location is terrific. Dinner. If you stay here, the rooms are expensive to begin with. Getting around to the Central Park is few blocks away . I swiped my credit card for the standard $150 security fee and proceeded to the room. This July was horrendous. Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . Real old-world charm and ambiance. Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. JW Marriott Essex House New York , +1 212-247-0300 4.2 2281 Reviews View rates Overview Photos Rooms Dining Fitness Spa Local Area Map Meetings Weddings Offers View photos New York's Thanksgiving Day Parade JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Feb 15, 2023 fraserc907. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. 1, 2, A, B, C, D at 59 St - Columbus Circle. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. Set beside Central Park South in the heart of downtown, JW Marriott Essex House New York is a classic hub for enjoying the parks, theatres, boutiques, and culture of Manhattan. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Felt completely safe and secure during my stay. The front desk clerk said that our room as available- great!- and we could go straight up. Thanks again to Essex House team for our wonderful stay in NYC! We could see the park - but our room was on the side of the building so it was more of a partial view. Dinner. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. We were only there for 2 nights for family wedding. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. In hospitality, JW Marriott Team. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Lock in the lowest price from these sites. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Arrived and checked in and was sent to a room that . If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. My wife and I wanted to attend mass our first morning there at a nearby RC church. We. She was clearly new and not well trained. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I wake up 12/28 and, shocker, the refund is not on my credit card. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. No in/out privileges. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. The dining room attendant had us smiling and laughing when we arrived for breakfast. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. This was a Christmas present for us to celebrate a Wedding anniversary. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. Bryant Park is a short 20 minute walk through Times Sq. The real fun with this hotel started after I checked out. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. Rooms with Macys Thanksgiving Day Parade views are available. $95 for cars. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. Claim your listing for free to respond to reviews, update your profile and much more. There was no staff for the front desk, with one person and 30 people trying to check in. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History Come March 20, its officially spring, meaning it will once again be one of our favorite times of year. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. No service to the room at all during that time, even though I called for new towels. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. Which room amenities are available at JW Marriott Essex House New York? They did not give me that so had to sleep on the floor. . What a treat and I cant wait to be back. 2 Double Beds. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Rough experience. Easy grab and go for all the guest at their Club Lounge. Late 4PM checkout? We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. with the kids playground also conveniently directly opposite. Open for Are there opportunities to exercise at JW Marriott Essex House New York? The temperature would not go above 63. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. The restaurant is modern and truly one of the finest on this end of Central Park. The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Choose your dates for more accurate prices. No problem. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! We were led to believe this was a luxury hotel?! However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. The rooms were also clean, modern and amazing views of the park. Thank you for your wonderful comments, we look forward to your return visit. more. Then Essex House tried to tell me I booked the entire thing on points. Wi-Fi is only free in the lobby and other public areas. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. 330 sq feet . Is parking available at JW Marriott Essex House New York? JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Unlock Member Rates! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. There are similar hotels available. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space Thank you for your feedback. What has ensued since then is absolutely absurd. You can email us at nycex-frontofficemanagers@marriott.com. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? We were given a room after a long flight that had been flooded the night before. The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Review tags are currently only available for English language reviews. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. I truly apologize that you were not contacted by our team. We were told other guests were being allowed to checkout later Thats great but what about other guests. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. Our room was in the back and was very quiet. What are some of the property amenities at JW Marriott Essex House New York? Open for In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. . What food & drink options are available at JW Marriott Essex House New York? We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. We still do have our Marriott platinum status. Service was fine and friendly. All products are independently selected by our writers and editors. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Will definitely return for another stay at JW Marriott Essex House! Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM.