Upon a recent inspection from our pest control vendor, we were found to have no bed bugs in any of our suites. All three have love-themed rooms and. We stayed in room 305 and got bed bugs from this hotel. Exuding the relaxed atmosphere of a private club, Pocono Palace Resort is a romantic retreat on private Echo Lake in the heart of the Pocono Mountains. We brought drinks with us and sit on the porch.. no other room has a porch and we love this. In 1981, a new owner took over the property and the resort went through a massive expansion, including the addition of cabins, villas and the Town Center (with indoor swimming pool). Places where drywall was exposed. When you call to explain the manager Ron he was so rude and when I mentioned how much I paid he said sir I didn't ask you for that information. We stayed at blue room number 305 which was very nice and seemed to be cleaned relatively well. Take, for example, the mid-range sister properties of Pocono Palace Resort, Cove Haven Resort, and Paradise Stream Resort. Lower categories that lack pools but come with heart-shaped hot tubs include Fairway Suites, and Lakeside Chalets, which have been updated with cream leather lounges, and matching black and chrome furniture -- though it all feels far more '80s than contemporary. Guess what happens they never call back. The Lakeview Dining Room serves as the main restaurant where breakfast and dinner are served. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site. There are also lessons about change sometimes you need extinction to evolve. In July 2003, the building was severely damaged due to fire. If you buy something through our links, Oyster may earn an affiliate commission. Our room was clean and had everything we needed. It's now been a full week since we checked out at 430 am, and still no call nor refund for the taxes and gratuities they we paid on site. Offering snowmobile rentals since 1968, Pocono Snowmobile Rentals also offers rentals of helmets, goggles and other accessories. Specialty dinners evolve nightly between themes such as Americana, International Night, and Rare Catch Steak & Lobster Night. We are working on addressing some of the items you mentioned, including increasing staff in housekeeping and other areas where service is vital. Throughout the 1920s and 1930s, cottages and cabins had been added. Paradise Stream Resort is located about a 10-minute drive from downtown Mount Pocono and is convenient to I-380. All-inclusive rates include meals and non-alcoholic drinks. We turned in early, my girlfriend woke up about 4 am saying she had a bug bite, I said it must have been a mosquito at the pond earlier in the day, ten minutes later she jumps out of bed and says there's a bug on my pillow. There's also a tiled room with an indoor Roman-style swimming pool and big bi-level whirlpool. RomanceManager, Manager at Paradise Stream Resort, responded to this review. My husband and I honeymooned at Stricklins in 1987. However, in 2017, a company called Brookdale Enterprises received approval to turn the resort into a 196-bed inpatient drug and alcohol rehabilitation center called the Brookdale Treatment Resort. pocono palace resort bed bugs. There are nature trails to explore year-round and the outdoor pool is open seasonally. Mount Pocono is a small town in Pennsylvania's Pocono Mountains, known for camping, hiking, and numerous ski resorts that attract vacationers year-round. linens are from a laundry service. The real negatives come after you leave. We also have routine pest and insect control visits so we can perform preventative maintenance to ensure things such as bed bugs are not a concern. Upon walking into the room, we noticed a funky musk smell from the bathroom (deemed it not worthy of calling about.) Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Yelp users havent asked any questions yet about. Contributions should be appropriate for a global audience. more. I'm pretty sure all the dinner choices are pre-made frozen junk. Destinations, properties, even an address. Casual meals such as pizza, salads, and sandwiches are available for lunch and dinner. We walked back to our room and found another one running around my pillow that dropped to the floor. Note: The Inn at Buck Hill Falls towers over Lenape Lane (just off Golf Drive), but the Inn can be seen from the road. Do not disturb sign was not on door, knock and bring inside. It's otherwise similar in terms of the 144 love-nest-style Suites, designed to ignite passion with wood-burning fireplaces and iconic heart-shaped or Champagne tower whirlpool baths -- though aging decor and stained carpets may be a turnoff. Stayed in Diana's Oasis. Its a shame in the past at the other properties we had a great timeFirst the positives: I would to say at the hotel itself the front desk folks were very nice and they explained how everything would go. The indoor water park at Split Rock opened in 2008. Most of the rooms at Pocono Palace have wood-burning fireplaces and iconic heart-shaped whirlpool tubs, setting the stage for unbridled romantic encounters. The original Split Rock Lodge was built by Robert V White back in 1941. Also featuring indoor (triangular) pools and heart whirlpools are the Garden of Eden Apple Suites that have a more open-plan, split-level layout. I wished we stayed for an additional night. We're very happy to read how your stay in our Roman Tower suites went so very well! Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The forest is swallowing up once grand buildings and obscuring the memories these places created. Its about a one-hour drive from Lehigh Valley International Airport, 40 minutes from Pocono Mountains Municipal Airport, and about 70 minutes from Wilkes-Barre/Scranton International Airport. I also called the hotel multiple times before I knew about the bed bugs to see if they had my expensive sunglasses. I read many, many reviews before deciding to book this trip. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Note: The Penn Hills Resort actually straddles a State Highway, so it can be viewed from the roadway. During warmer months, this lake is a center of outdoor activity, with its sandy beach and water activities galore. Fantasy Apple suites also impress with their spacious tri-level layouts that come with sky-lit living areas, circular indoor heated pools, saunas, heart-shaped hot tubs, and wide balconies with private lake and nature views. All Cove Haven properties feature an outpost of Spooners Cafe, which at Paradise Stream, resides inside the nightclub along with a full bar. Tripadvisor performs checks on reviews. The rest of the room seemed all right, minus the cigarette ashes in the pool area (asked for non-smoking.) When you call to explain the manager Ron he was so rude and when I mentioned how much I paid he said sir I didnt ask you for that information. It's hard not to marvel at the tri-level Roman Tower Suites with their whirlpools shaped as giant Champagne glasses -- though the saggy round beds, chintzy decor, and mirrors galore aren't for everyone, so simple contemporary rooms are available. The property also features tennis, racquetball, and basketball courts. I recommended this place to my other friends getting married that are afraid to travel as well but I may need to reconsider. The Pocono Palace also has more traditional Club Lodge Suites in the main building with views of the grounds -- these are the only rooms with square beds, though they come with oval-shaped whirlpool baths, and may be appealing to guests who prefer rooms that aren't over-the-top. Contributions should be travel related. We turned in early, my girlfriend woke up about 4 am saying she had a bug bite, I said it must have been a mosquito at the pond earlier in the day, ten minutes later she jumps out of bed and says there's a bug on my pillow. In any case, it would be really nice if the resort would let you opt out of food plans all together. Mount Pocono, Pennsylvania, United States, Where Couples Honeymooned in the 1950s Might Surprise You, Self-contained, adults only resort designed for couples; optional all-inclusive rates, Centrally located a 10-minute drive to downtown Mount Pocono, Playful Suites decked out in romance-themed fantasy decor, Choice of heart-shaped or giant Champagne glass whirlpools (some rooms with private plunge pools), Full-service spa, a fitness room, and a huge game room with billiards and arcade games, Seasonal outdoor pool, and year-round indoor pool with two hot tubs, Paradise Stream Restaurant serves breakfast and themed nightly dinners, Spooners Cafe offers light lunch and dinner meals, plus a simple room service menu, Live evening entertainment in the Art Deco-inspired nightclub, Seasonal activities include speed boating, paddle boarding, and snow tubing, Mini-golf, archery, biking, basketball, trout fishing, tennis, and racquetball, Free access to sister resort amenities (though theyre far away), Free Wi-Fi and on-site parking (included in resort fee), Not as many activities as other Cove Haven resorts. Pampering at the spa includes typical massages and treatments focused on couples. Hard floors throughout except for the stairs. Its all about couples spending quality time at Pocono Palace and there are cheesy motifs to remind guests where they are. Tucked away on close to 500 acres of peaceful nature grounds, the Pocono Palace (formerly Caesars Pocono Palace Poconos) differs from its sister resorts -- Cove Haven Resort and Paradise Stream Resort -- mixing a mountain lodge atmosphere into its design. 5241 Milford Rd (Rt 209) 18335 (PO Box 1400) Pool heated outdoor, heated indoor. Single and double snowmobiles are available to rent. Romance Manager, General Manager at Pocono Palace Resort, responded to this review. Rehearsal and Production Dates & Locations. Theres also a mini-golf course, volleyball, a basketball court, and tennis courts. I began to notice around 1:00 no housekeeping around where our room type was, so at 2:02 called to get an update. Fun-loving couples will find endless excitement and activities year round at The Arena, our 32,000 square foot sports facility. In January 2016, a new investment group took over the property and was making plans for some kind of redevelopment. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. They'll get used. You can sort and/or filter them by time of year, review score, and more. In the meantime, please consider emailing me at PoconoRomance@covepoconoresorts.com in case we cant find a record of your stay. Its a shame in the past at the other properties we had a great time but as they say one bad apple spoils the whole lot. Reviews on Pocono Palace fare are mixed, but it's safe to say that serious foodies are unlikely to be impressed here. I see where the lack of customer service comes from. Discover genuine guest reviews for Pocono Palace Resort along with the latest prices and availability - book now. Hotel Type: Resort, Deluxe, null. I understand that we are facing a pandemic but false advertising isn't a good way to bring back business. An expansive open-air terrace behind the lobby provides outdoor seating with tranquil views of the tree-lined lake. The real negatives come after you leave. Comfort Inn Pocono Lakes Region View Hotel 320 reviews 7.8 miles from Cove Haven Resort Free Wifi Free parking Special offer Visit hotel website Top Rated All Inclusive 2022 The Lodge at Woodloch View Hotel 1,606 reviews 9.8 miles from Cove Haven Resort Free Wifi Free parking Wayne Inn View Hotel 45 reviews 9.8 miles from Cove Haven Resort I am convinced you are..Let your couples check in early.. its a huge perk and honestly, this is the first hotel in years where we we have had to wait..Communicate changes to people that are expecting otherwise.. Bring back your breakfast and dinner in your suite, we were looking forward to it.. update your website so folks know what is going on. The website promised that a lot of outdoor activities would be done but none of them were successful due to the lack of equipment and resources. Big Boulder ski resort opened in 1946. That said, it still has all the corny retro romance factor thats been attracting vacationing lovers to these mid-range resorts since the 1960s. Compare prices and find the best deal for the Pocono Palace Resort in East Stroudsburg (Pennsylvania) on KAYAK. I firmly stated we need to be in by no later than 430, I need that guarantee. Guests submit their subscores and their overall scores independently theres no direct link between them. Type Resort Hotel. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Those seeking romance without the cheesiness, could try Pocono Manor Resort & Spa. Thank you for the review. Theres a pretty strict restaurant dining window of 6pm to 8pm, and food reviews overall are very mixed. The heart shaped pool was clean and beautiful, Sauna was very nice, Champagne Tower was clean and just as imagined. in 41 reviews, If you stay enough times you become a forever lover and they upgrade your room as long as they can. in 4 reviews, We stayed in Fantasy Apple (also hesitant about negative reviews) and everything was perfect! in 35 reviews. Other than that, regional attractions require a drive. Sadly I was disappointed by all of the hype. Suites are spread out across the property, and require a drive from the main lobby, dining, and entertainment area. Winter allow for snowmobiling, snowshoeing, and ice-skating. Star Rating: 3-Star Hotel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. You forgot to mention The Summit Resort. I quick Google what a bed bug looks like and find out what no travel ever wants to face, Bed Bugs. All rights reserved. It was the third fire at the abandoned resort in as many years. Pocono Palace Resort 206 Fantasy Road, East Stroudsburg, Pennsylvania, United States, 18302 Pocono Palace Resort Located 8.1 mi from I-80, Pocono Palace Resort features romantic rooms and a 32,000 square-foot sports and entertainment center. More expensive suites (Dianas Oasis, Champagne Tower Suite, Garden of Eden Apple) have private indoor plunge pools and teeny saunas. If we find any, we delete them and, if necessary, take action against whoever is responsible. In the picture there was a red lamp in the living room, and red area rug. She then says she has several other bites down her arm and one on her face. noticed what I thought were mosquito or no see um bites, or poison ivy. Take, for example, the mid-range sister properties of Pocono Palace Resort, Cove Haven Resort, and Paradise Stream Resort. I also called the hotel multiple times before I knew about the bed bugs to see if they had my expensive sunglasses. June 24thDrove the day before, 12 hours, to arrive early next day and capitalize on the outdoor pool. Resorts popped up along the Delaware River and in the mountains to the west. Tanlines Bar & Grille (open seasonally) serves snacks and drinks poolside in the warmer months. In the rolling hills of Eastern Pennsylvania, the story of modern love has been written over and over again. I think there should be at least one large one near the bed, and another can in the pool / sauna area in addition to what's there now.So. There is a sentimentality about these places. Spoke with a manager and after a minute on hold the room was miraculously ready. Palace - a Two MICHELIN Stars: Excellent cooking, worth a detour! I jump up turn on the lights and see this little bug runningMy girlfriend and I on a whim bought a LivingSocial deal for the Diana's Oasis for two nights. for honeymooners. Real opinions. Also, having WiFi in the rooms now is a plus. I got up every morning feeling like a cement truck had run over my spine. After four months of staring at the walls of our house and getting way too excited about how much our tomatoes are growing, we decided we needed to get away, and when I looked at the Pocono Palace website and saw that it was open, the plan was set.This is my third visit to PP and my fourth to a Cove Haven property. Hit the nightclub for a few drinks, with heavy handed bartender (would have loved them in college) Fast forward, next day we take in what the property has to offer from a small game room to small pond to a couples message. What's new with the update?1. I also called the hotel multiple times before I knew about the bed bugs to see if they had my expensive sunglasses. Built from the shell of the old Elvin Inn, Stricklands in the Poconos was opened on May 25, 1945. Each time I was told someone will call you back. The pros: entertainment has greatly improved. But Paradise Stream is all about spending quality time together exploring nature trails, fishing on the lake, or tenderly sharing any of the seasonal activities on offer -- in between making the most of those retro-style love nests. Read more Write a Review Showing 1 - 25 Next page The forest is swallowing up once grand buildings and obscuring the memories these places created. Contact The resort went through a complete reconstruction in the mid-1950s and then a massive expansion in the 1960s and 1970s. The rest of the room seemed all right, minus the cigarette ashes in the pool area (asked for non-smoking.) Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Nevertheless, the lake and nature surrounds provide a backdrop thats brimming with things to do. Noticing along the way that Pocono Palace was a much nicer property from amenities to the staff. linens are from a laundry service. The food was delicious and the location could not be beat, close to casino, shopping and plenty of other restaurants and sights. Disclaimer: This content was accurate at the time the hotel was reviewed. Though it was first coined back in the 16th century, honeymoon took on (a version of) its current meaning in, The Champagne Tower Suite at Cove Haven Resort A Poconos getaway for Valentines Day may seem kinda chilly, but many hotels in this mountainous region are determined to warm you up. Mount Pocono is a small town in Pennsylvania's Pocono Mountains, known for camping, hiking, and numerous ski resorts that attract vacationers year-round. The resort is about a 10-minute drive from Pocono Mountains Municipal Airport, and Wilkes-Barre/Scranton International Airport is a 45-minute drive to the northwest. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Went about our first night having dinner in a windowless dining room, with inattentive sub-par wait staff, again its the Poconos, you don't go there for service, so still not a deal breaker for us. Ceiling tiles askew. The Pocono Gardens Resort closed its doors forever in August 2000. When we first opened the door the room smelled a little musty but after turning on the AC it was fine. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The Pocono Gardens Lodge history is a sad one. There are two pools -- one is outdoor (open in the warmer months), and the other is an indoor heated pool with two big hot tubs that are open year round. We desired to do archery and the attendant told us that all the arrows were broken and the only activities were driving golf carts canoeing on the lake or swim in the outside pool. Pocono Palace Resort 1 Rm, 2 Guests Overview Full Review Photos Amenities Map Pros Adult couples-only resort designed for romantic one-on-one time All-inclusive packages available, covering breakfast dinner, and non-alcoholic drinks Peacefully located on a private lake with its own sandy beach and fire pits A self-contained resort in the Marshalls Creek area of East Stroudsburg, theres nothing in walking distance from Pocono Palace, save the nature trails around Echo Lake on which the resort sits. Bed Bug Report for Pocono Palace Resort, Middle Smithfield Twp, PA Pocono Palace Resort 5241 Milford Rd Middle Smithfield Twp, PA 18302-9112 Found 1 report: Anonymous on 07/02/2009 STayed here 6/29/09-7/1/09 Room 330 The room was well kept and clean.
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