Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. There is a golf course located right next to the resort. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. We really appreciate your detailed feedback. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. The service was outstanding, the food was delicious and the resort was super clean. Daytime Activities Located a 25-minute drive from the resort. The front desk asked for the number and informed us they would call for us. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Other than having disposable mask included in the room, nothing has changed. Check-in time is from 3 pm onwards, while check-out is at 12 pm. It has lovely sea views and is located in a small corner of the resort. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. Beyond that, the airport is operating like normal. So, you were never too far away from a member of staff that could help you out. Youll be escorted to your room and your bags will be with you momentarily. We never leave reviews, because all the other great reviews are true about this place. It is just a slight reduction that you wouldn't notice if you haven't been there before. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. Does Excellence Riviera Cancun have airport transportation? Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. If youre not too fussed about the price of the treatments. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. You also have the option to opt-out of these cookies. They were lower than usual, especially the lazy river around the spa. There are really only a handful of features that we see real benefit in. This is how each of our Cancun and Riviera Maya resorts did in 2022. We did not do the Preferred Club this time, but have. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The Excellence Riviera Cancun is a strong offering. There is a second floor with a private deck and plunge pool. Dreams resorts All your questions answered! This island was the first landing spot of Christopher Columbus in 1492. If youve ever been to an all-inclusive resort you know the drill. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. It has been a pleasure having you with us and we look forward to seeing you back soon. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. The standard and variety of food on offer was really top quality. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Pools are warm. The customer service was unmatched. Pools: The pools are gorgeous and relaxing, but get our first complaint. We had issues getting an appointment when we visited. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. The front desk already had our test scheduled based on our departure time when we checked in. All of the team members go above and beyond for service. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. Claim your listing for free to respond to reviews, update your profile and much more. We talk about changes to the resort, our experience. When they reached a person they would pass it thru. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. They no longer give you menus at the restaurants, probably for safety. 6 meandering pools and an immaculate white sand beach. There is a lot of heritage and history in this part of the world. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. My Wife and I spent a week for our honeymoon. When we stayed there in the rooms there were 4 bottles of spirits. Wonderful! Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). He made it so fun! There are several restaurants and none disappoint. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. The entire staff at the resort wore masks the entire time. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. The rooms were spacious and clean. Please, receive our warmest regards from The Excellence Collection. The staff was absolutely incredible. From the moment we walked in, we were treated like VIPs! Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . There are a few drawbacks to this beach. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. You name it and they have it. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. COVID Safety: We are vaccinated, so felt safe traveling. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Federal 307 Chet-Pto. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Yes, parking is available for guest and it is complimentary. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. The Indian food is actually legitimately good and quite authentic. When we stayed there was tequila, rum, vodka and a bottle of red wine. We highly recommend the resort and have found few that can compare.More. A. The staff knew exactly what we needed and got the job done. Most of all, Gonzalo was MUY excelente! Lock in the lowest price from these sites. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. If everybody just left them in the water when not in use, there would be more than enough available. Airport - Arrival was quick and easy. We had the test after lunch and had results before dinner delivered in an email. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. The commute from the resort to the airport also took over an hour due to traffic. Amazing resort, unparalleled service, and some tips before you head out. Usually there are more floats out of the water than in the water. Our driver wore a mask and we did too in the enclosed space. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Please, receive our warmest regards from The Excellence Collection. This is by far the best all-inclusive Ive ever stayed at. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club Because the ocean was not appealing, the pool areas were packed. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. There are only four bikes available to guests, so you need to show up super early to get a spot. The resort is right beside the beach town of Puerto Morelos. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. We never leave reviews, because all the other great reviews are true about this place. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. We made our way down to the beach every day around 11:00, and had no problems finding chairs. Federal 307 Chet-Pto. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. You are surrounded by breath taking views, lush gardens, amazing architecture. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; The local town of Puerto Morelos is right next to the resort and definitely worth a visit. Cleaning round the clock. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. The food and the atmosphere at Flavour Market were very good. Excellence Riviera Maya excellent. Cleaning round the clock. The entire staff at the resort wore masks the entire time. 18 km From Cancun International Airport. Arrl nem is beszlve, hogy az ti cl jnius . So, is it safe to take a taxi in Cancun? We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. Please, receive our warmest regards from The Excellence Collection. All of the shows were amazing. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. Offers; Suites; Deluxe Airport Transfers; Resort Map; . Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. They absolutely did their best to clean it each and everyday. Whatever choices you might want, you will have it when you are here. If you want to grab yourself a deal there are daily offers that are available. The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. Having stayed in the slate of resorts that the Excellence group has in this region. Contact us for more information and details about the packages and options available. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor So worth the upgrades. Toggle Excellence Riviera Cancun. Come together, come alone, regardless you will have an amazing time. It has been a pleasure having you with us and we look forward to seeing you back soon. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. For more on the Excellence Playa Mujeres, check out our review here. Share. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Also, the liquor choices are really bad. Kind of a let down. SELLING PRICE: $1,500 USD. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. Also, the tequila options are a joke. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. The service was incredible but I assume you'll get that at any of the excellence collection resorts. As the water is pretty choppy. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). Our 4th getaway to the Excellence Riviera Cancun. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. The oldest country in the Americas. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Always one of our favorite restaurants when we visit Excellence resorts. The staff speaks multiple languages, including English and Spanish. Save. Please, receive our warmest regards from The Excellence Collection. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We appreciate all of your hard work in ensuring our vacation was top notch. All the house wine is the same at every bar and restaurant and it's really bad. This was a great night out, the food was delicious and the chefs were really entertaining and talented. Package deal Contact accommodation for availability. Everyone is expected to use their phone with a downloaded app to see the menus. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. While this is a nice reprieve, the numbers remain concerning. Six meandering pools wind through their grounds. Taxis in hotel zone are safe Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. That alone was amazing to save us from waiting on hold. The swim up suites are perfect. All the activities were well done, but out of the pack Gonzalo and Julio were on top. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. We worked out our new flights and needed to change our airport transfer. The atmosphere in Las Olas was also buzzing, which always adds to the experience. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. Peek behind the bedroom curtains and it's pretty unsettling. I thought that would annoy me, but it was not an issue at all. The french Chez Isabelle is supposed to be their nicest restaurant but. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . They were waiting with a very comfortable luxury SUV for us outside the airport. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. "Airport Departure: As previously stated, US travelers need a COVID test to return home. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Juan at the martini bar is the best bartender. The driver was friendly and spoke good English. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. Before you go, Id recommend downloading the Excellence app. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. We were not ashamed to take any unsupervised float we found if we needed it. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Secrets resorts All your questions answered! Please, receive our warmest regards from The Excellence Collection. The resort was apparently full, but it really didn't feel like it. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. At check-in the agent will give you a health questionnaire. As you pull up to the hotel a bellhop will be on hand to take your bags. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Plan to use the bathroom before leaving, because there is nowhere to stop along the way!